Fees
Fees and insurance
Costs of referral consultations and treatment are covered by most insurance policies. We will always be pleased to provide estimates ahead of any consultation or treatment.
Initial consultation
What the fee covers
- Pre-appointment reviewOne hour reviewing your pet's history, imaging and lab results
- In-person consultation and assessmentAround 60 minutes
- Comprehensive reportWritten up and sent to you and your vet
Repeat consultation
What the fee covers
- Pre-appointment reviewReviewing progress since the last appointment
- In-person consultationAround 30 minutes
- Summary reportWritten up and sent to you and your vet
Other appointments
Procedures
Admin
Insurance
Around nine in ten of the pets we see are insured, and most policies cover referral consultations and treatment. We can submit direct claims with PetPlan, Sainsbury's, LV, Agria and Admiral for an administration fee. With other insurers you settle with us and claim it back. Anything your insurer declines to cover remains payable by you.
Estimates
You will have an estimate before anything goes ahead. If a plan changes at the appointment, we talk about the cost before we do it.
Why an hour
Reading the notes, running the consultation and writing the report takes around four hours per patient. All three are part of every appointment rather than optional extras, which is why the fee is higher than a standard vet visit.
Not sure whether a pain consultation is the right next step?
Call and ask. If another specialist or referral centre is better placed to help, we will say so.
Clinic
41 High Street
Dulverton
Somerset TA22 9DW
Appointments
By appointment, generally Wednesday to Friday.